Privacy Policy

Welcome to DiaFlex Forte (www.diaflexfort.com). We respect your privacy and are committed to protecting the personal data of our users in Poland and the European Union. This Privacy Policy outlines how we collect, use, and secure your information.

1. 1. Data Controller

   The data controller responsible for processing your personal information on this website is DiaFlex Forte Support. For any data protection inquiries, you can contact us directly via email at support@diaflexfort.com.

2. 2. Information We Collect

   We only collect personal data that you voluntarily provide to us when using our website, filling out our contact form, or signing up for updates. This may include your name, email address, and any health-related context or inquiries you share voluntarily in message fields regarding blood sugar support.

3. 3. Purpose of Processing Your Data

   We process your personal information based on your explicit consent and legitimate business interests to respond to inquiries submitted via our contact page, provide informative content regarding metabolic health, glucose management, prediabetes, and diabetes dietary support, and improve overall website functionality.

4. 4. GDPR Compliance and Legal Basis

   For users located in Poland and the wider European Economic Area (EEA), all processing of personal data is carried out in strict accordance with the General Data Protection Regulation (GDPR) (Regulation EU 2016/679). Our legal basis for processing includes your direct consent and the fulfillment of pre-contractual steps.

5. 5. Data Retention

   We do not store your personal information longer than necessary. Contact form submissions and email correspondence are retained only as long as needed to completely resolve your query or as required by applicable EU trade and medical supplement information laws.

6. 6. Cookies and Tracking Technologies

   Our website uses standard technical cookies to ensure smooth navigation and analyze basic web traffic. These cookies do not collect identifiable health history. You have the right to accept, reject, or customize cookies at any time through your web browser's privacy settings.

7. 7. Data Sharing and Third Parties

   Your privacy is sacred to us. DiaFlex Forte does not sell, lease, rent, or trade your personal information to third-party marketing companies. Data is only shared with trusted technical service providers (such as website hosting platforms) that help run our site under strict confidentiality agreements.

8. 8. Your Legal Rights

   Under European data protection laws, you retain the following rights regarding your data:

   • Right of Access: Request a copy of the data we hold about you.
   • Right to Rectification: Request correction of inaccurate information.
   • Right to Erasure: Request that we permanently delete your personal records.
   • Right to Withdraw Consent: Revoke your consent to data processing at any time.

9. 9. Data Security Measures

   We implement industry-standard technical and organizational security protocols—including Secure Socket Layer (SSL) encryption—to keep your communications safe and shield your information from unauthorized access, alteration, loss, or disclosure.

10. 10. Medical Disclaimer & Policy Updates

    DiaFlex Forte is a food supplement designed for daily nutritional, metabolic, and glucose management support; it is not a replacement for prescription diabetes medication. We reserve the right to update this policy as regulations evolve. Any changes will be posted immediately on this page.